Terms of service

Terms of Service

Welcome to Folia Co (foliaco.com.au), operated by Kaukana Pty Ltd (ABN 95 625 906 201). By accessing this website or placing an order, you agree to the following terms.

1. About Us

Folia Co sells artificial trees and green wall panels for home and office decor, shipped within Australia.

2. Orders and Payment

All prices displayed on this website are in Australian Dollars (AUD) and include GST where applicable. We reserve the right to refuse or cancel any order at our discretion, including in cases of pricing errors, suspected fraud, or unavailability of stock.

3. Product Availability

We make reasonable efforts to keep stock levels accurate, but availability may change without notice. If an item you've ordered becomes unavailable, we'll contact you to arrange a refund or suitable alternative.

4. Shipping

Shipping is handled in accordance with our Shipping Policy. Delivery times are estimates only and are not guaranteed.

5. Returns and Refunds

Returns and refunds are handled in accordance with our Returns & Refunds Policy.

6. Product Descriptions

We aim to describe our products accurately, including materials, dimensions, and features. Minor variations in colour, size, or finish may occur due to the handmade or manufactured nature of artificial plant products, and product photos may differ slightly from the item received.

7. Website Use

You agree to use this website only for lawful purposes. You may not use this site in any way that could damage, disable, or impair its operation, or interfere with any other party's use of it.

8. Limitation of Liability

To the extent permitted by law, Folia Co is not liable for any indirect or consequential loss arising from your use of this website or products purchased through it. Nothing in these terms excludes or limits any consumer guarantee you have under the Australian Consumer Law that cannot lawfully be excluded.

9. Changes to These Terms

We may update these Terms of Service from time to time. Continued use of this website after changes are made constitutes acceptance of the updated terms.

10. Governing Law

These terms are governed by the laws of Queensland, Australia.

11. Contact

Questions about these terms can be directed to hello@foliaco.com.au.